What do our office volunteers do?
The office at Pembroke House is the first point of contact for most visitors to the centre and is the hub for all the activities that are run from the centre. A steady stream of people pass through the office, wanting information about renting one of our halls or about activities in the centre.
Our office volunteers are often the first point of contact for visitors and phone enquiries. They help to manage and communicate information, input data, make arrangements for activities and support the Centre Manager to improve the efficiency of the organisation.
What are we looking for?
Ideally we would like volunteers with basic computing skills who can use Microsoft Office package. But any volunteers who are energetic, enthusiastic and willing to learn are welcome to come and learn office and computing skills on the job.
A regular commitment would be great, such as one or two mornings or afternoons a week in office hours, but we can be flexible.
What would you gain?
This is a great role for people wanting to gain work-related skills in administration, working for a charity and managing, organising and communicating information.
We’re always happy to provide a reference and can sometimes help with work-related training too. We’re a small and friendly team who love to welcome new volunteers.
What do volunteers say about working in our office?
“I heard about Pembroke House from my careers teacher at London Metropolitan University and began volunteering 3 hours each week in the office. I’m studying Accounting and Finance, so here I’m putting into practice what I’m learning at uni. I’m becoming more professional, working out what to expect from a working environment, and learning key skills like attention to detail. I feel I’m needed, which is good.” Usman